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The shorter a business letter is, the less confusing and rude it is. |
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A business letter ought to include just enough to prevent confusion, while being polite. |
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It is possible for business letters to be concise and at the same time clear and polite. |
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Business letters shouldn't be too short, otherwise they are confusing and impolite. |
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When keeping a business letter concise, you'll find it hard to avoid rudeness and confusion. |